Course Information
Appraisal Interviewing Skills at WATA
1 day
Perfect for every manager, this course helps you encourage, stretch
and motivate your staff by gaining essential appraisal and
performance development skills.
- An overview of the appraisal and performance development process
- Preparing for an appraisal
- Feedback skills
- The value of listening
- Questioning skills to assess performance
- Multiple perspective model and challenging skills to help staff see issues objectively
- Setting objectives
- Coaching skill
- Managing emotional behaviour
- Skills practice in a supportive, safe environment
- Action planning
| Course Dates | |
| 2009: | |
| 26 Nov | |
| 2010: | |
| 2 Mar; 24 Nov |
| Course Fees |
| £225 + VAT per delegate plus ILM costs if required. Fee includes all tuition, course materials, refreshments and lunch. |
