Leading Effectively – Advanced course at WATA

2 days

Build an effective team, handle disciplinary and grievance issues confidently and manage the process of change following this lively and comprehensive two-day course.

What does the course cover?
Building an effective team

Identifying the individual strengths within a team
Working with team strengths and weaknesses
Belbin’s team roles
Stages of team development
Team dynamics
5 different communication styles within a team and the impact of
each
Developing an effective communication style

The HR aspect of being a manager

Legislation as it effects employment – sex, age, ethnicity,
disability, etc
Using own organisation’s policies and procedures (eg relating to
timekeeping, absenteeism, conduct, level of performance,
attitude and behaviour, gross misconduct)
Records and other means to support and monitor the disciplinary
process
The role of the manager during disciplinaries

Understanding organisational change

What leads to change?
PESTLE and SWOT analysis to identify the need for change
The principles of successful change management
The change cycle
Managing the team through the process of change
Supporting staff during change

Course Dates
2009:
4–5 Nov
2010:
9–10 Mar; 8–9 Jun; 2–3 Nov

Course Fees

£395 + VAT per delegate plus ILM fees if required.
Fee includes all tuition, course materials, refreshments and lunch.