Course Information
Leading Effectively – Foundation course at WATA
2 days
What does the course cover?
Effective leadership- Qualities and characteristics of effective leaders
- Situational leadership
- Developing a flexible leadership style
- Leadership and management – similarities and differences
- Action-centred leadership
- Leading with less – managing the challenges of the economic
climate
- Methods of communication within an organisation and how to
select the appropriate one - Barriers to communication and how to overcome them
- Listening techniques to build understanding and rapport
- 7 ways of motivating individuals and a team
- Herzberg’s and Maslow’s motivation models
- Giving and receiving feedback
| Course Dates | |
| 2009: | |
| 16–17 Sep | |
| 2010: | |
| 2–3 Feb; 4–5 May; 15–16 Sep |
| Course Fees |
| £395 + VAT per delegate plus ILM fees if required. Fee includes all tuition, course materials, refreshments and lunch. |
