WATA - West Anglia Training Association
Tel: 01480 43 55 44
Fax: 01480 41 30 00
Email: info@wata.co.uk
WATA - Thirty Years of Success
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Management Development Programme -
Part B

2 days

Would you like to:

  • Get the best out of your team?
  • Confidently manage the disciplinary process?
  • Support your staff through the process of change?

This lively and comprehensive course covers how to build an effective team, the best ways to handle disciplinary and grievance issues and how to confidently manage the process of change.

What does the course cover?
Building an effective team

  • Working with team strengths and weaknesses
  • Stages of team development
  • Team dynamics
  • Dealing with tricky dynamics within a team
  • 5 different communication styles within a team and the impact of each
  • Developing an confident communication style

The HR aspect of being a manager

  • Legislation as it effects employment – sex, age, ethnicity, disability, etc
  • The role of the manager during the disciplinary process
  • The use of policies and procedures eg relating to time-keeping, absenteeism, conduct, level of performance, attitude and behaviour, gross misconduct
  • Records and other means to support and monitor the disciplinary process

Understanding organisational change

  • The change cycle
  • PESTLE and SWOT analysis to determine drivers for change
  • The principles of successful change management
  • Managing the team through the process of change
  • Supporting staff during change
  • Action planning

Course Dates  
2011:  
7-8 Nov  
2012:  
28-29 Feb, 12-13 June, 6-7 Nov  
Course Fees
£395 + VAT per delegate plus ILM fees if required.
Fee includes all tuition, course materials, refreshments and lunch.
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