Course Information
Sales – The Key Skills at WATA
1 day
Improve the profitability of your organisation. For a one-day investment of your time you will learn to enhance your communication skills, build relationships, influence, present to clients, handle objections and close the deal.
What does the course cover?
- Personal selling styles
- Building rapport using physiology, voice and words
- 4-mat presentation model
- Preparing for a customer presentation
- Communication skills
- 5 step sales and decision-making process
- Maximising your features, benefits and USPs
- Handling objections
- Negotiation skills
- Cross selling
- How to maximise your time to deliver the best results
- Closing the deal
- Skills practice in confidential supportive environment
- Action planning
| Course Dates | |
| 2012: | |
| 24 Jan, 18 Jun |
| Course Fees |
| £225 + VAT per delegate plus ILM fees if required. Fee includes all tuition, course materials, refreshments and lunch. |
