Course Information
Sales – The Essential Skills at WATA
1 day
This essential course gives you the skills to improve the profitability of your organisation. You will learn to enhance your communication skills, build relationships, influence, present to clients, handle objections and close the deal.
What does the course cover?- Personal selling styles
- Building rapport using physiology, voice and words
- 4-mat presentation model
- Preparing for a customer presentation
- Communication skills
- 5 step sales and decision-making process
- Maximising your features, benefits and USPs
- Handling objections
- Negotiation skills
- Cross selling
- How to maximise your time to deliver the best results
- Closing the deal
- Skills practice in confidential supportive environment
- Action planning
| Course Dates | |
| 2010: | |
| 13 July |
| Course Fees |
| £225 + VAT per delegate plus ILM fees if required. Fee includes all tuition, course materials, refreshments and lunch. |
