Course Information
Solving Problems & Making Decisions at WATA
1 day
.The ability to solve problems and make decisions is considered one of the most important leadership skills. Use a range of approaches to confidently make and implement decisions following this course.
What does the course cover?- Investigating and analysing problems
- Defining the problem
- Techniques for decision-making inc. fishbone analysis,
PESTLE and SWOT - 5-step decision-making model
- Data gathering and interpretation
- Presenting information as part of decision-making using graphs
and charts - Brainstorming and creative thinking techniques
- Implementing and evaluating decisions
- Techniques to develop individual decision-making skills
| Course Dates | |
| 2009: | |
| 2 Dec | |
| 2010: | |
| 30 Mar; 29 Jun; 30 Nov |
| Course Fees |
| £225 + VAT per delegate plus ILM fees if required. Fee includes all tuition, course materials, refreshments and lunch. |
