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Learn negotiation strategy, identify win-win solutions and close an effective deal during this lively one day course.

What does the course cover?

• The theory of negotiation
• What do we mean by win-win?
• Listening skills
• Preparing to negotiate
• Techniques for influencing others
• Overcoming possible objections
• Using concessions powerfully
• Structuring negotiation
• Closing the deal
• The opportunity to practice these skills in a safe, supportive environment
• Networking to expand professional relationships

Course Dates
2008:
2 Oct
2009:
12 Feb; 22 Oct
Course fee:
£225 + VAT per individual delegate plus ILM fees if required.
Fee includes all tuition, course materials, refreshments and lunch.