BOOKING PROCEDURE
Provisional bookings can be made by telephone but must be confirmed by booking form, purchase order, fax, letter or email. Any provisional booking that has not been confirmed fourteen days prior to the start of the course may be removed. Joining instructions, a location map (and an accommodation list if requested) will be sent as soon as confirmation has been received. Wherever possible invoices will be raised in advance and the payment should be received by us seven days prior to the start of the course, unless agreement has been reached to the contrary.

VAT
VAT is charged at the current rate on all fees.
Our VAT registration number is 440 7980 39.

FEES
The information and prices contained in this prospectus are correct at the time of publishing (E&OE) but may be subject to variation. We therefore reserve the right to make any changes that we consider are necessary to the information contained in this prospectus and to charge the fee applying at the time we receive confirmation of booking.

EQUAL OPPORTUNITIES
WATA is an equal opportunities Organisation and we will do our best to accommodate any special needs or requirements. Please discuss with our staff when booking or making enquiries.

TRANSFERS
Transfer to a later course is subject to a 20% surcharge if notification is received less than seven days prior to the start of the course. In this event payment of the original course fee will still be required by the due date.

CANCELLATION
In the event of cancellation the following will apply: - more than seven days notice given 20% of the fee will be payable, less than seven days notice or non-attendance the full fee will be payable. Delegate substitution is permissible up to the start of the course. Occasionally we may need to cancel a course. In this event we will give as much notice as circumstances permit to any delegate booked on the course. Every effort will be made to accommodate any delegate affected on the next course.

MEMBERSHIP OF THE ASSOCIATION
Membership of West Anglia Training Association is possible by payment of an annual fee. Members have access to our team of qualified staff for advice, and can also nominate a representative who can vote at General Meetings and seek election to the Association's Board of Trustees. Members are eligible for discount on course fees and other services.